Marilyn s Zpv

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Verified Reviewer

Wrong cartridge sent to me

The wrong cartridge was sent and a procurement request has been issued 4days ago. As of this note no one has replied to me.
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Loss:
$30

Preferred solution: Full refund

Mark L Zfp

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Verified Reviewer

Buyer beware

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We bought 2 cartridges that were clearly marked as compatible with our HP printer on their website. Upon receiving the cartridges they were clearly marked that they would NOT work with our printer. We contacted the "customer service" line; which is a joke, and were told that they would work and if they didn't they'd refund us immediately. That was 2 months ago. They promise us refunds that never come. Beware...
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Loss:
$67
Pros:
  • No pros only cons
Cons:
  • Customer service is horrible

Preferred solution: Full refund

User's recommendation: Look elsewhere do NOT use Clickinks.com

Dan T Vkn

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Verified Reviewer

Refund for returned ink cartridges (468933)

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Original review Oct 27, 2023
It has been over 3 months since I returned the items for a refund. Contacted customer service 4 times to get my refund for the returned items. Three weeks ago, customer service again processed my clam and told me the refund would be placed in my PayPal account within 3 to 5 working days. That was 3 weeks ago. As of today I have still not received the refund. Reference (465674)
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Loss:
$140
Cons:
  • Poor customer service

Preferred solution: Full refund

Anonymous
map-marker Providence, Utah

Refund for returned ink cartridges (468933)

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It has been two months since I returned the ink cartridges for a refund. I have not received the refund. WERE IS MY REFUND???
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Glynis J Pso

I am not happy

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Bad service . I did not receive my correct order. I am pissed. I need to speak with someone. I dont feel like righting.
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Preferred solution: Deliver product or service ordered

Denise P Dnd

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Verified Reviewer
| map-marker Lake Mary, Florida

Defective ink cartridges

ClickInks - Defective ink cartridges
I ordered 9 ink cartridges for my workforce pro WF-3824. They said it was compatible with the printer and it is not! On my packing slip it say epson ink but as you can see it was not. I want to return them and get a refund. I cannot get ahold of clickinks and cannot email them. I am not happy with the business.
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Loss:
$350

Preferred solution: Full refund

Anonymous
map-marker Cornelius, Oregon

Trying to get a refund, and it’s not working

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Trying to get a refund, and its not working,purchased inks from this company, and the inks jammed up my printer, when I called customer service to get the ink sent back I got nothing but grief and excuses, they say they have 100% satisfaction, but its not for the customers, this company totally sucks, their customer servicevenworse,This company totally Suckssuckworsethicompany
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User's recommendation: This company totally sucks,Do not buy anything from this company

Marcia W Cpn

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Verified Reviewer

Defective cartridges

these cartridges arrived and when i pulled off the small tape to insert them into my printer, they started leaking ink not good
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Loss:
$59

Preferred solution: Full refund

User's recommendation: Beware of leakage

Anonymous
map-marker Maspeth, New York

Need cartridges

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Excellent sales service. Haven't used printer in 8 months, put in a new one and forgot to remove the tape. NO PROBLEM, new unwrapped cartridges are fine.
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Stanley K Hlv

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Verified Reviewer

No delivery are notification

stnkraus@***.com is my email
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Loss:
$69

Preferred solution: Full refund

cheryl B Xri

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Verified Reviewer

You took my money on July 31 and I did not get my ink

i ordered ink from you and you were to send it 3-5 days well after you took money out of my account, I waited 3-5 days and now it's been over a month and still no ink and no refund of my money.
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Loss:
$41
Pros:
  • You are professional thieves
Cons:
  • No delivery & no refund
  • You took my money

Preferred solution: send the ink I ordered

User's recommendation: don't buy here

Barbara F Jug

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Verified Reviewer

Never Received products and can't reach company

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I ordered 60.00 worth of products. When I clicked on Paypal to pay, I was never forwarded back to the site. I never received a confirmation email, and the product has not arrived. The listed telephone number comes up busy.
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Loss:
$60

Preferred solution: Full refund

User's recommendation: Absolutely do NOT buy through them

Anonymous
map-marker Estes Park, Colorado

Disappointed

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I have not received the ink cartridges for which $94.12 was taken from my credit card account. Now the numbers I have tried to call get the message that these are non working numbers. Are you out of business? Can I get my money back?
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User's recommendation: Buy from Staples!!!

Anonymous

COMPLETE LACK OF SERVICE

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On May 11th I ordered ink for my printer, info said shipping in 4-6 days. I STILL DO NOT HAVE THE DAMNED INK and; as of my last bank statement, no refund. I have texted them several times and get only their sales mumbo-jumbo in return. At this point, they couldn't get my business again no matter what they did!!!
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Pros:
  • No positive thoughts re this company
  • Have no likes
Cons:
  • No delivery & no refund
  • Empty promises
  • Quality and mirepresentations

User's recommendation: I would recommend NOT doing business w/this company!!!

Anonymous
map-marker Midland, North Carolina

Check order status

I ordered an ink packthos past Tuesday. I need this now as I am out of black totally. The payment has been processed for UPS to deliver. When I call I am on hold very long time or the line is busy I want to know when I will receive the ink package Thank you, Mary Clark
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Barbara M Ugx

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Verified Reviewer

Order never received

Placed my order #1170**** on 5/14/2020. Have received no email confirmation or my merchandise. Please advise!!!!!!!!!!!
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Preferred solution: Deliver product or service ordered

About

Summary

Clickinks is a toner and ink distributor in the U.S. this company is very fast-growing and grew up fom small basement organization and staff of two people, into reputable company. Today there are over 130 employees in Clickinks. Company has offices in Los Angeles, Orlando, London, India and Hong Kong. Clickinks has a wide assortment of high quality ink and toner oroducts and offers printer ink for such brands as HP, Epson, Samsung, Pitney Bowers, Kyocera, Brother, Lexmark, Xerox, OKI, Minolta, Canon, Dell, Kodak, Ricoh, Sharp. The biggest Clickinks advantage is their price the offer products to consumers at factory-direct prices.

ClickInks reviews and complaints

ClickInks is ranked 331 out of 892 in Gadgets and Accessories category

Area Served

USA

Payment Methods

MasterCard

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