In December, 2013 I ordered 4 ink cartridges. The first 3 worked fine.
The 4th cartridge didn't work at at. When I called the company they said it was out of warranty. They don't honor their products. Apparently the ink dryed out in the cartridge.
None of their suggestions worked. I will never do business with them again and neither will at least the 3 people that use them will either after my experience with this shaddy outfit.
As president of my company, I will make sure everyone beneath me doesn't use them either. As far as their customer service it takes over 30 minutes before you can speak to someone.